Not only did my car arrive weeks early, but the buying process was a breeze, thanks to Olivia and the rest of the team. Then, after my new car was prowled and the back window smashed, the service department (Jean-Paul) went above and beyond the call of duty by holding my car at the service center while I was traveling out of state to make sure the car remained safe and secure. Oh, and my F-Pace is the best car I've ever owned.
I want to share about the exceptional customer service and knowledge I receive from Jaguar Land Rover Bellevue (Service Department). My advisor has been Robin Myers for many years and I honestly believe she takes care of her customers with such professionalism. First of all when I call her, I feel like she knows exactly who I am and treats my husband and I like family. She has always informed me of what I need to have to keep my vehicles running and as a result we have never had problems with our vehicles. I feel Land Rover Bellevue always takes the extra steps in making sure we are comfortable with the services and advises us of what and when our next service should be. I get coupons from one of their vendors, and Land Rover Bellevue has always allowed me to use them. I drive from West Seattle to Bellevue for my services because I have no doubt my vehicles will be taken care of and that I will have the professional knowledge of Robin and others on the team. I recommend Jaguar Land Rover Bellevue Service and will continue to use them!
Wonderful customer service while buying the car. Sergey was fantastic and went above and beyond.
Fantastic experience! Tyler did an outstanding job in taking care of us from start to finish along with Justin. I purchased my 3rd Rover from Land Rover and by far this was the best experience! Thank you!!
Found my dream car and pestered the salesman Randy Clausen for over a week. Randy had patience with me and made my purchase experience here the joy it was meant to be. Randy took time to work a deal I was comfortable with and even called a week later to make sure I still love my Jaguar. I will definitely refer friends to this dealership and especially to Randy! Thanks for helping my cross the #1 item off my bucket list Randy.
Really great experience having my Jaguar XJ serviced at Jaguar Bellevue. Maintenance and detail work were excellent. Would definitely recommend!
Our experience at Land Rover of Bellevue was as smooth as a car purchasing experience could possibly be. Sergey Makhanov was the best sales consultant we have ever worked with and his level of customer service was as equally impressive. He went above and beyond to answer any questions and made himself accessible to us throughout the process. Thanks to Sergey and the team!
Best car sales team ever and I will go back again for the new Defender.
Sales folks were friendly and knowledgeable, purchasing was hassle free. My second time buying from these guys, they're tough to beat
Range Rover Buying Experience My overall buying experience in this dealership was great. At first, we did not experience a welcoming feeling. But it all changed... Thanks to the agent who took care of us. His name is Graeme Chapman. Remember that name if you are in the market of a vehicle in this dealership. He makes you feel welcome. He makes you feel important. He does not pressure you whatsoever. He is very patient and encourages you to ask questions. He is not the usual sales agents i encountered in other dealership. He was there for us from the beginning. . . Thank you Graeme for the very satisfying buying experience.
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