Quick and easy purchase. I was impressed with paperless transactions with a turn table PC
Highly recommend. I purchased sight-unseen and was not disappointed. They had my back all the way through the sale. Dmitri, Layla and Randy were top class and went above and beyond what I expected.
Ask for Austin. He'll get you into a great Jaguar. Beautiful facility. While you're there check out the Bentley's.
This is for the Jaguar service department. They did a great job for the service work every time and there is really nothing else that you could possibly ask for.
Great experience working with guys that know their stuff and appreciate good cars. Gave us a very fair trade in and made the whole process very smooth.
Just purchased a used 2015 F-Type S from this dealership after much consideration. I visited *many* dealerships in the Bellevue/Greater Seattle Area and while the other dealerships were good, this one in particular had the best customer service out of them all. If you're serious about buying a car and you're considering a Jaguar/Land Rover, this team will work with you to make it happen while providing a positive experience. The detailing they did post-sale was also spot on before I drove it off the lot, the car honestly looks brand new, I couldn't be happier.
We had a great experience with Randy Clausen. In and out very quickly, extremely easy to negotiate with on our used car and everyone there made us feel very comfortable. It was a very positive experience for us, we highly recommend this dealership. I had also been communicating with Mo Tamjid prior to Randy and he was incredibly informative and great with communication.
My wife came across a used vehicle at this dealership and we decided to take it for a test drive to see if we liked it. From previous experience at car dealerships I expected to spend at least half a day battling the normal car dealership tactics of playing the waiting game to make the buyer give up and take whatever deal and add ons are put in front of them. To my surprise upon arriving at the dealership and meeting Randy Clausen this would not be my experience. We test drove the vehicle and decided we would like to make an offer. Within a minute or maybe two at the most they approved are offer with no counter. He also informed us that we would only have to make the difference in sales tax from what I payed on my trade in to the new vehicle which I wasn't aware of. After decided on financing our paperwork was ready in 5 minutes to sign. We were informed on warranties and gap coverage but never pressured. Within a hour we were driving away in our new used vehicle and couldn't be more happy with the way we were treated. I work for a large areospace company in the area and was sure to tell everyone I work with about our experience. I highly recommend this dealership.
The people that work there are polite and helpful. Some people are more knowledgeable than others obviously. Randy is really good and has been there a while. Our brand new car's tire had a nick on it which is annoying because we have to make time to go back and get it fixed but that's not the dealer's fault. However, they haven't called us yet to follow up on that and it has been a couple days. But I'm confident they'll take good care of us once they do. Also there's apparently a guy that will come to your house or place of work and tell you all the details about your car and how to get the most use of all the technology and gadgets. I might raise my score to a 5 if that ends up being really good and also if it's complimentary (I hope it is with how much you're spending there - time will tell). In a nut shell I'd buy another car here.
Marcos Ramirez is one of the most helpful and charismatic young sales reps ive ever been helped by at a luxury dealership, Initially I thought he seemed a little offputting due to his age, but he proved me wrong. Despite me telling him I would not be buying today he still spent over an hour with me talking. I reccomend anyone getting helped from him.
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